Now Hiring! Customer Service Ambassadors

 

Date Listed

04-Feb-16

Address

678 Kennedy Rd, Toronto, ON M1K 2B5

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Job Offered By

Individual

Company

Rasona Inc.

Job Type

Part-Time


 

Are you a self-driven individual who wants to work in a rewarding and customer-facing environment? If yes, you would love Rasona's high-performing, values-based culture. With the promise of Changing Choices of our valued customers, Rasona Shopping Centre, an exclusive supermarket, is starting its journey from February 21, 2016, in its Scarborough location. We are starting off with a grocery section. Rasona is committed to offering products at low and competitive price with superior quality and service.

At Rasona, we are committed to building a positive culture of respect and personal growth for all of our staff. We support this commitment with competitive compensation, appropriate training, reliable equipment and supportive management as well as great opportunities for advancement, community involvement and work-life balance practices.

How do I qualify?:

• Ability to communicate effectively to sell and build lasting relationship
• Standard reading and writing skills (minimum high school graduates preferred; college/university students are highly encouraged to apply)
• Basic idea of mathematics; ability to determine the number of individual things in a group or a unit
• Minimum 18 years old (18 – 25 preferred but others are encouraged to apply)
• Ability to lift a minimum of 40 lbs
• Ability to work under pressure and with competing priorities
• Willingness to work in alternative shifts and deal with customers of multiple ethnicities
• Prior work experience in a supermarket or similar customer-facing positions will be considered an asset qualification

Responsibilities:

• Score A+ by providing EACH customer with excellent professional and courteous customer service
• Operate a cash register and promptly answer customer calls
• Play a key role as often the first point of contact with customers to build and maintain “win-win" relationships by providing prompt and exceptional sales and after-sales support
• Ensure customer concerns are resolved with urgency, good judgment and sensitivity
• Demonstrate up-to-date expertise of Rasona products, services, promotions, and store policies
• Conduct general merchandising duties at store level, e.g., ensure that merchandise is properly labeled and priced; replenish stock from the warehouse; and ensure that all displays are secured properly
• Follow proper procedure for handling claims
• Maintain work location neat and clean and ensure safety and emergency rules and regulations
• Be part of a culture that fosters continuous improvement by being proactive and energetic in the work place
• Act as a Rosona ambassador by professionally representing the organization in accordance with the value standards

A foundation training and orientation will be provided.

Rasona is an equal opportunity employer, dedicated to a policy of nondiscrimination in employment on any basis including race, creed, color, sex, religion or national origin.

Apply with your resume at info@myrasona.com by February 10, 2016.

Date Posted: February 4, 2016
Application Deadline: February 10, 2016
Job start Date: February 21, 2016
Location: Kennedy Park Plaza, 678 Kennedy Rd, Toronto, ON M1K 2B5 (Kennedy & Eglington)
Term: Part-time; flexible schedules – morning and afternoon shifts
Salary: Competitive hourly rate
Interview: Rolling basis
Job ID: 001

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